172 Center St Suite 8

Jackson, WY, 83001, USA

+1 (307) 203 8159

24/7 Customer Support

Mon - Fri: 09:00 - 17:00

Online store always open

Privacy Policy 

At PrometheuzHRT, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how PrometheuzHRT collects and utilizes Personal Data when you engage with our Website, and communicate with us through email, text, and other electronic channels.

Who We Are

We are PrometheuzHRT. Throughout this policy, we’ll refer to ourselves as PrometheuzHRT,” “we,” “our,” or “us.”

Our Commitment to Your Privacy

Your privacy is of utmost importance to us, and we are committed to ensuring it is protected through our strict adherence to this policy.

What This Privacy Policy Covers

Our Privacy Policy explains the types of information we collect from you or that you provide when you access and interact with the PrometheuzHRT website (referred to as our “Website”). Additionally, we detail our procedures for collecting, utilizing, safeguarding, and disclosing this information.

This policy is applicable to:

Information gathered on our Website.

Data collected through products and services offered on our Website.

Communications exchanged between you and our Website via email, text, or other electronic means.

Your interactions with our advertising and applications on third-party websites and services, if such applications or advertising include links to this policy.

This policy does not apply to information collected by:

Us offline or through any other methods, including on any other website operated by PrometheuzHRT or any third party.

Third parties, including through any application or content (including advertising) that may link to or be accessible from our Website.

Important Note

PrometheuzHRT is not a medical group. Any telemedicine consultations you obtain through our Website are provided by independent medical practitioners. These independent medical groups, including your own medical provider if not using a PrometheuzHRT Provider, are responsible for providing you with a Notice of Privacy Practices outlining their collection and use of your health information, not PrometheuzHRT. If you do not agree to their terms, you are not authorized to access or use telemedicine consultations through our Website and should promptly exit.

Your Agreement

We kindly ask you to read this policy carefully to comprehend our policies and practices regarding your information and how we handle it. If you disagree with our policies and practices, please refrain from using our Website. By accessing or using our Website, you acknowledge and agree to this Privacy Policy. It’s important to note that this Privacy Policy may undergo changes over time. Your continued use of our Website after updates implies acceptance of those changes. Therefore, we encourage you to review this Privacy Policy periodically for any modifications.

Children Under the Age of 18

PrometheuzHRT places a strong emphasis on the protection of children’s privacy. As such, our Website are not intended for individuals under the age of 18, and we do not permit children under 18 to utilize our Website. In the event we become aware of any information pertaining to a child under the age of 18, we will promptly remove it.

Here’s how we address this:

Our Commitment

Our Website are designed for individuals aged 18 and above. We do not accept or knowingly collect Personal Data from individuals under 18 years of age. If you are under the age of 18, please refrain from using our Website, including providing any information such as your name, address, telephone number, email address, or any screen name or user name.

Our Responsibility

We are committed to adhering to strict data protection principles. In the event that we discover we have inadvertently collected or received Personal Data from an individual under the age of 18 without proper parental consent verification, we will take immediate steps to delete that information from our records. Your child’s privacy and data security are of paramount importance to us.

Information We Collect About You and How We Collect It

At PrometheuzHRT, we are committed to providing you with a transparent understanding of how we collect various types of information about you and the methods employed to gather this data. This information may include details that can directly identify you, information about you that does not personally identify you, and data that is combined with information from other users. We collect this information directly from you or through automated data collection technologies.

What We Collect

In general, we collect several categories of information from users of our Website which encompass:

Personal Data: This category includes information by which you can be personally identified. Examples include your name, address, email address, telephone numbers, driver’s license number (or other government identification number), date of birth, credit or debit card number (strictly for payment purposes), images, videos, medical history, racial or ethnic background, and health-related data.

Non-Personal Data: This information pertains to data that is about you but does not individually identify you. It encompasses traffic data, logs, referring/exit pages, the date and time of your interactions with our Website, error information, clickstream data, and other communication data, as well as the resources you access and utilize on our Website.

Data About Your Internet Connection and Equipment: This category includes information about your internet connection, the devices you use to access our Website, and usage details.

How We Collect This Information

We obtain this information through the following methods:

Directly from You: You provide this information to us when you fill out forms on our Website. This encompasses information submitted during the registration process, when using our Provider consultation services, making purchases, or requesting additional services. We may also ask for information when you report issues with our Website.

Correspondence: Records and copies of your communications, including email addresses, are collected when you contact us.

Transaction Details: We gather details of transactions conducted through our Website, including order fulfillment. Financial information may be required before placing an order.

User Contributions: You may provide information for publication or display in public areas of our Website or for transmission to other users or third parties. These “User Contributions” are done at your own risk, and while we restrict access to certain pages, please be aware that no security measures are entirely foolproof. We cannot control the actions of other users who may view your User Contributions on our Website, and we cannot guarantee that unauthorized individuals will not access them.

Automatic Data Collection Technologies

While you navigate and interact with our Website, we may employ automatic data collection technologies to gather specific information about your equipment, browsing activities, and patterns. This includes:

Details of Your Visits: This encompasses traffic data, location, logs, referring/exit pages, the date and time of your visits, error information, clickstream data, and other communication data, as well as the resources you access and use on our Website or within our Application.

Information About Your Device: We collect data about your computer, mobile device, and internet connection. This may include your IP address, operating system, browser type, and Application version information. We may also collect metadata and other information associated with files stored on your device, such as photographs, audio and video clips, personal contacts, and address book details.

The information gathered automatically may include Personal Data or may be associated with other Personal Data obtained through different means or from third parties. This data aids us in improving our Website, providing a more personalized service, and helps us:

  • Estimate audience size and usage patterns.
  • Store your preferences to customize our Website according to your interests.
  • Recognize you upon your return to our Website.

We employ various technologies for this automatic data collection, which may include:

  • Cookies: We and our service providers may use cookies, web beacons, and other technologies to store certain types of information when you interact with our Website via your computer or mobile device. Cookies are small pieces of data sent from a website and stored on your computer by your web browser while you browse. You may configure your computer or mobile device to reject browser cookies, but this may limit access to certain parts of our Website unless you adjust your settings accordingly.
  • Google Analytics: We use Google Analytics, a web analytics service provided by Google, Inc., to gather information about your use of our Website. Google Analytics uses cookies to help analyze user behavior on the site. You can learn more about how Google handles data when you visit our Website by visiting “How Google uses data when you use our partners’ sites or apps” on Google’s website. We may also employ Google Analytics Advertising Features or other advertising networks to deliver interest-based ads based on your online activity. For additional details on Google Analytics, please visit Google’s website, along with relevant pages explaining Google Analytics, such as their privacy policy.

At PrometheuzHRT, we are dedicated to maintaining the highest standards of data protection and transparency. If you have any questions or concerns about how we collect, use, or store your information, please do not hesitate to contact us. Your privacy and security are important to us, and we are here to provide you with the information and assistance you need.

Disclosure of Your Information

At PrometheuzHRT, we highly prioritize the confidentiality and security of your Personal Data. We want to assure you that we do not share, sell, or disclose your Personal Data for any purposes beyond those clearly defined in this Privacy Policy. Your trust is paramount to us, and we only share your Personal Data with specific third parties, including:

Third-Party Service Providers: We may share your Personal Data with third-party service providers that assist us in various aspects of our business operations.

Change in Company Structure: In the event of a merger, acquisition, or any significant changes to our corporate structure, your Personal Data may be disclosed to the involved parties.

Legal Obligations: We may disclose your Personal Data to comply with our legal obligations as required by applicable laws and regulations.

Enforcement of Rights: Your Personal Data may be disclosed when necessary to enforce our rights and uphold the terms of our agreements.

With Your Consent: Your consent is important to us, and we may disclose your Personal Data when you provide explicit consent.

It’s important to note that we do not share, sell, or otherwise disclose your Personal Data for any purposes other than those explicitly stated in this Privacy Policy. However, we may share aggregated information about our users and data that cannot be used to identify any specific individual without any restrictions.

We may disclose Personal Data collected as described in this Privacy Policy:

Contractors and Service Providers: Your Personal Data may be shared with contractors, service providers, and other third parties who assist us in various aspects of our business operations. These services may include IT and infrastructure support, order fulfillment, marketing, and payment processing.

Business Transfers: In the event of a merger, divestiture, restructuring, reorganization, dissolution, or sale of some or all of our assets, your Personal Data may be transferred to a buyer or other successor. This transfer can occur as part of a going concern or during bankruptcy, liquidation, or similar proceedings.

Fulfillment of Purposes: We may disclose your Personal Data to fulfill the purposes for which you provided it. For instance, this may involve disclosing your personal information to a Provider, pharmacy, or nutritional products supplier available through our Website and Application.

Other Purposes: Your Personal Data may be disclosed for any other purposes explicitly disclosed by us at the time you provide the information.

With Your Consent: We may also disclose your Personal Data with your explicit consent.

Additionally, we may disclose your Personal Data in the following circumstances:

Legal Requirements: We may disclose your Personal Data to comply with any court order, legal process, or government or regulatory request.

Enforcement of Agreements: Your Personal Data may be used for enforcing our Terms of Use and other agreements, including billing and collection purposes.

Protection of Rights and Safety: In situations where we believe disclosure is necessary to protect the rights, property, or safety of PrometheuzHRT, our customers, or other individuals, we may share your Personal Data. This may also involve sharing information with other companies and organizations to prevent fraud and reduce credit risks.

At PrometheuzHRT, your data security and privacy are of the utmost importance to us. If you have any questions or concerns about how we handle, use, or store your information, please feel free to reach out to us. Your trust is our priority, and we are here to provide you with the information and support you need.

Choices About How We Use and Disclose Your Information

At PrometheuzHRT, we believe in providing you with options and control over how we utilize and disclose your information. We understand the importance of your privacy, and we offer the following choices:

  1. Tracking Technology and Advertising

You have the option to control our use of tracking technology and the disclosure of your Personal Data for advertising purposes. Specifically:

  • Tracking Technologies: You can configure your browser or operating system to refuse all or some cookies or to notify you when cookies are being sent. Please note that disabling or refusing cookies may render some parts of our Website or Application inaccessible or non-functional.
  • Promotional Offers: If you do not wish to receive promotional emails from PrometheuzHRT, you can opt-out at any time by clicking the unsubscribe link at the bottom of any marketing communications you receive from us. This opt-out does not apply to information provided to us as a result of product purchases or your use of our services.
  • Location Information: You have the choice to enable or disable the collection and use of real-time location information through your device’s privacy settings. Disabling location information may impact the functionality of some parts of the Application.
  1. Your Rights Regarding Your Information and Accessing and Correcting Your Information

You have the right to review and modify your personal information by logging into our Application or Website and visiting your Account page. To ensure the accuracy and completeness of your Personal Data, you can notify us through the Contact Information provided below. Please note that deleting your account with us may be the only way to delete your personal information. We may be unable to fulfill your request if we believe it would violate any laws or legal requirements, or if it would result in inaccurate information.

  1. Do Not Track Signals

We may use automated data collection technologies to track user behavior across websites. Currently, we do not honor do-not-track signals that some browsers may send.

  1. Data Security

We take your data security seriously and have implemented measures to protect your Personal Data from unauthorized access, loss, alteration, and disclosure. These measures include encryption technology and other security protocols for information transmission and storage.

However, it’s important to recognize that no method of transmitting data over the internet can be guaranteed as completely secure. While we do our best to safeguard your Personal Data, we cannot ensure the security of data transmitted to our Website or through our Application. Any transmission of Personal Data is done at your own risk. We cannot be held responsible for any breach or circumvention of privacy settings or security measures on our Website, your operating system, or within the Application.

  1. Changes to Our Privacy Policy

We reserve the right to make changes to this Privacy Policy. Any changes we make will be posted on our Website, and if they are material changes, we may notify you through your contact information and invite you to review and accept these changes.

Our policy is to post any modifications to our Privacy Policy on this page, along with a notice indicating that the Privacy Policy has been updated, either on the home page of our Website. If significant changes are made to how we handle your Personal Data, we will notify you via email or with a notice on the home page of our Website. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you. Please check this Privacy Policy periodically for updates.

If you have any questions or concerns about our Privacy Policy or how your information is handled, please don’t hesitate to contact us. Your privacy is important to us, and we are here to provide you with information and support as needed.