172 Center St Suite 8

Jackson, WY, 83001, USA

+1 (307) 203 8159

24/7 Customer Support

Mon - Fri: 09:00 - 17:00

Online store always open

Terms of Use 

Welcome to PrometheuzHRT! These Terms of Use (“Terms”) govern your access to and use of our website, mobile website, social media sites, software, email communications, and any other digital platforms, including services, features, pages, and functions therein (collectively the “Service”). PrometheuzHRT, Inc., its subsidiaries, divisions, and affiliates (“Prometheuz”), owns, operates, or provides these services.

By accessing and using our Service, you agree to abide by these Terms, including any conditions, policies, and notices referenced herein. Please read these Terms carefully before making any transactions, orders, or purchases through our Service. By using our Service or engaging in any transaction, you acknowledge that you’ve read and understood these Terms, and you consent to be bound by them. You also accept the terms of our Privacy Policy, which is incorporated herein by reference. If you do not accept and agree to these Terms or the Privacy Policy, you must exit the Service immediately.

By using our Service, you confirm that you are of legal age in your jurisdiction or have obtained parental or guardian consent if you are not of legal age. Our Service is not intended for children under eighteen years old, and we do not permit their use of the Service.

PrometheuzHRT reserves the right to modify these Terms at its sole discretion, and any changes will take effect immediately upon posting on the Service. Continued use of the Service following such changes constitutes your acceptance of and agreement to the modified Terms. Therefore, it’s advisable to regularly review these Terms and the Privacy Policy for updates.

If we make substantial changes and you’ve registered to use the Service, we will notify you via email at the address you provided. Your continued use of the Service after receiving notice indicates your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Service.


These Terms are presented in English, and we cannot guarantee the accuracy of translated versions. In the event of any conflict between translated versions and the English version, the English version prevails.


Do not delay seeking medical advice based on information from our Site. If you believe you have a medical emergency, dial 9-1-1 right away. Follow up on care as advised by a healthcare provider or as otherwise necessary. Continue consulting with your primary provider and healthcare professionals as recommended. Always consult with a qualified healthcare provider regarding medical conditions and treatment decisions.

PrometheuzHRT: Medical Services and Related Advice

PrometheuzHRT does not offer medical advice, medical services, or medical care. We work in partnership with an independent medical group, which comprises a network of healthcare Providers based in the United States. These Providers offer clinical telehealth services using the PrometheuzHRT platform to interact with their patients. We provide an online communication platform for these Providers and their patients to connect through the Site, using various synchronous and asynchronous telecommunications technologies. Please note that some of these communication methods may include secure video, interactive audio, text messages, or other forms of communication that may vary in security, and you acknowledge and consent to the use of these communication methods, recognizing they may have different levels of security and vulnerability to unauthorized access associated with our Service.

It’s important to understand that Providers operate independently from PrometheuzHRT, and they utilize our Site to communicate with you. PrometheuzHRT does not employ or directly contract with Providers. Providers have independent contracts or employment agreements with the independent medical group. Therefore, Providers, rather than PrometheuzHRT, are responsible for the quality and suitability of the care they provide to you, as well as for ensuring the security and integrity of any communication methods used during your interactions.

Neither Prometheuz, its subsidiaries or affiliates, nor any third party that may promote the Site or Service or provide a link to the Service, can be held liable for any professional advice received from a Provider through the Site or Service, or for any information obtained from the Site. Prometheuz does not endorse or recommend specific Providers, tests, physicians, medications, products, or procedures. By using our Service, you acknowledge and accept that your reliance on any Providers or information provided by Providers through the Site or Service is entirely at your own risk, and you assume full responsibility for all associated risks.

PrometheuzHRT does not make any representations or warranties regarding the training or expertise of Providers who deliver services through the Site or Service, nor the security of communication methods provided by PrometheuzHRT. Available Providers are presented to you based solely on the information you provide to the Site, and you retain the ultimate responsibility for selecting your specific Provider.

The content found on the Site and within the Service, including but not limited to text, copy, audio, video, photographs, illustrations, graphics, and other visual materials, is intended for informational purposes only and does not constitute professional medical advice, diagnosis, treatment, or recommendations by PrometheuzHRT. For any questions or concerns regarding your individual healthcare needs and medical conditions, it is always advisable to seek guidance from your qualified healthcare professionals. 

All information provided by PrometheuzHRT, or through any communication facilitated by PrometheuzHRT, is intended for general informational purposes only and does not establish a provider-patient relationship as defined by state or federal law. While PrometheuzHRT assists in your selection and communication with Providers, it does not provide medical services, and the doctor-patient relationship exists solely between you and the Provider from the independent medical company whom you choose.

PrometheuzHRT: Risks of Telehealth Services

When you utilize our Service, it’s essential to be aware of potential risks associated with telehealth services. These risks encompass, but are not limited to, the following:

Insufficient Information: Information transmitted during telehealth consultations may, at times, lack the detail required for making accurate medical or healthcare decisions by the Provider. Factors like image quality or communication clarity could impact the adequacy of information.

Delays: There’s a possibility of delays in evaluating or providing treatment due to electronic equipment failures or technical issues.

Access to Medical Records: In some cases, the absence of immediate access to your complete medical records could lead to challenges such as potential drug interactions, allergic reactions, or other judgment-related errors.

Privacy and Security: While our electronic systems incorporate network and software security measures to safeguard the privacy and security of health information, there is always a minimal risk of security protocol failures, potentially leading to a breach of your health information’s privacy. Additionally, certain communication methods, like text messages, may have lower security levels compared to other commercially available options.

PrometheuzHRT: Ownership of Service

The Service, including all its content, such as copyrights, patents, trademarks, service marks, trade names, logos, text, design, graphics, icons, images, audio clips, downloads, interfaces, code, software, and the arrangement thereof, as well as other intellectual property (collectively referred to as the “Content”), are the exclusive property of PrometheuzHRT, our licensors, and certain other third parties. All rights, titles, and interests in the Content available through the Service belong to PrometheuzHRT, our licensors, or specific third parties, and are protected by both United States and international copyright, trademark, trade dress, patent, or other intellectual property laws to the fullest extent possible.

We grant you a limited, revocable, nontransferable license for the temporary download of one copy of the intellectual property displayed via the Service for personal, non-commercial, and transitory viewing purposes only. This license doesn’t involve transferring title, rights, or interest in the Service or Content. You are strictly prohibited from copying, modifying, using for commercial purposes, publicly displaying, attempting to decompile or reverse engineer, removing any copyright, trademark, or other proprietary notations, or infringing upon the intellectual property rights of PrometheuzHRT or its licensors. If you violate any of these restrictions or any provision of the Terms, this license will automatically terminate, and PrometheuzHRT may terminate it at any time, with or without reason. Upon termination, you must destroy any downloaded materials in your possession, whether in electronic or printed format. Except as expressly provided in these Terms, no assignments or licenses of intellectual property are granted by PrometheuzHRT.

The Service must only be used for lawful purposes. You shall not: (1) send spam or unsolicited messages in violation of applicable laws; (2) send or store infringing, obscene, threatening, libelous, or otherwise unlawful material, including content harmful to children or infringing upon third-party privacy rights; (3) send or store material containing harmful computer code, viruses, worms, Trojan horses, or other malicious software; (4) interfere with or disrupt the integrity or performance of the Service or its related systems or networks. We retain the right to determine the acceptability of your use of the Service and revoke your access at our sole discretion.

PrometheuzHRT holds ownership of several trademarks on the Service, including but not limited to PrometheuzHRT and related logos. All rights regarding these trademarks are reserved by PrometheuzHRT. Any other trademarks, brands, or names are the property of their respective owners. Nothing within the Service should be construed as granting a license or right to use any trademark displayed on this site without express written permission from PrometheuzHRT or the relevant third-party trademark owner.

Some Service features, present or future, may enable you to provide content, such as comments or reviews, for publication on public areas of the Service (“User Content”). We may retain all content submitted by you to the Service indefinitely, even after you deactivate your account. When you submit User Content, you grant PrometheuzHRT a perpetual, worldwide, irrevocable, non-exclusive, royalty-free license to use the User Content in any manner, including creating derivative works, without providing any compensation or notice to you. Posting and transmitting your User Content to others is done at your own risk. We cannot control the actions of other Service users with whom you decide to share your User Content.

PrometheuzHRT: Disclaimer and Limitations of Liability

The Service and all services, information, goods, and materials provided or obtained through the Service are presented to you “as is,” without any express representations or warranties of any kind. We disclaim all statutory or implied representations, warranties, terms, and conditions concerning the Service and all services, information, goods, and materials made available via the Site. This includes representations and warranties related to satisfactory quality, merchantability, fitness for a specific purpose, noninfringement, and title. We do not assert or guarantee that the Service (or any part of it) will be accurate, complete, or free from errors. Additionally, we make no representations or warranties regarding compatibility between the Service and any particular software or hardware. You are solely responsible for (A) obtaining and covering the costs of any necessary software, hardware, and services (including internet connectivity) required to access and use the Service and (B) ensuring that any software, hardware, and services you use will function correctly with the Service. You agree to assess and bear all risks associated with using the Service, including reliance on the accuracy, completeness, or usefulness of any information or materials provided through the Service.

We will not be responsible for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or connected with the Service. This includes damages for lost profits, lost use, lost data, lost intangibles, loss of security of information you’ve provided during your use of the Service, or unauthorized interception of such information by third parties. Even if we have been advised of the possibility of such damages or losses, we will not be liable. Furthermore, we will not be liable for damages of any kind resulting from your use of the Service or any information or materials found on the Service. Your sole and exclusive solution for dissatisfaction with the Service is to stop using it. Our maximum liability for all damages, losses, and causes of action, whether in contract, tort (including negligence), or otherwise, will be the total amount, if any, paid by you to us to access and use the Service.

It’s possible that applicable law may not permit limitations on certain implied warranties or exclusions or limitations of particular damages. To the extent such laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply, and you may have additional rights. If applicable law prohibits the limitation or exclusion of a party’s liability concerning death or personal injury resulting from the party’s negligence, fraud, or any other matter, then such party’s liability will not be limited or excluded to the extent of such prohibition under applicable law.

PrometheuzHRT: Indemnification

Except to the extent prohibited under applicable law, you agree to indemnify, defend, and hold harmless PrometheuzHRT and its officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, or expenses, including attorneys’ fees and costs, arising from or related to:

Your use of the Service, including the use of any goods, products, or services acquired through the Service.

Violation of these Terms by you.

The actions or omissions of any other User.

If you fail to promptly indemnify and defend against a covered claim, PrometheuzHRT reserves the right to defend itself. In such cases, you must promptly reimburse PrometheuzHRT for all associated costs and expenses. PrometheuzHRT also reserves the right, at its own expense, to assume exclusive defense and control of any matter subject to your indemnification.

PrometheuzHRT: Account, Password, and Security

You may create and maintain only one account for personal use. As the sole authorized user of your account, you agree to provide accurate, current, and complete information about yourself during the account setup process. It is your responsibility to safeguard the security and confidentiality of any provided password and account number used to access the Service. You are fully responsible for all activities occurring under your account or password.

PrometheuzHRT will assume that any communications received through your account have originated from you, unless we are notified otherwise. We explicitly disclaim liability for any misuse of your account. If you suspect unauthorized access or a breach of security involving your password or account, please contact PrometheuzHRT promptly at [email protected].

Your account and associated rights are not transferable, assignable, or for sale. Accounts should be established only by the individual who is the subject of the account and has reached the age of majority. We typically do not authenticate accounts and are not responsible for any unauthorized accounts that may appear on the Service. In the event of any disputes regarding account creation or authenticity, we retain the exclusive right, though not the obligation, to resolve such disputes in our sole discretion, with or without notice.

You bear full responsibility for all access to and use of the Service by anyone who uses your password and identification, whether or not their access is authorized by you. This includes all communications, transmissions, orders, payments, financial transactions, and other obligations incurred through such access or use.

PrometheuzHRT: Links to Other Websites

Our Service may include links to third-party websites (“Linked Sites”). We have not comprehensively reviewed all the information on these Linked Sites, do not maintain them, and cannot guarantee the completeness, accuracy, or security of the content hosted on any Linked Site. The content on Linked Sites, including materials and information, is the sole responsibility of the respective Linked Site providers.

PrometheuzHRT is not accountable for the content of Linked Sites, and the inclusion of a link to a Linked Site does not imply endorsement by PrometheuzHRT. The opinions expressed on Linked Sites are those of the authors or third parties and may not reflect PrometheuzHRT’s official policy or position. If you choose to access any Linked Site, you do so entirely at your own risk.

References to third-party names, marks, products, or services, as well as third-party information or Linked Sites, are provided solely for your convenience and do not constitute or imply an endorsement, sponsorship, recommendation, or affiliation with the third party or its products and services.

PrometheuzHRT makes no representations or warranties regarding the content, products, or services of Linked Sites. You agree that PrometheuzHRT shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any third-party content, products, or services available on or through any Linked Site or similar resource.


PrometheuzHRT: Third Party Applications

PrometheuzHRT does not assume responsibility for the services offered by any third-party application. If you opt to use any third-party application service, even in conjunction with PrometheuzHRT, you do so entirely at your own risk. 

PrometheuzHRT does not provide representations or warranties regarding any third-party application, products, or services. By using or relying on any such third-party application, products, or services provided to you by PrometheuzHRT for your convenience, you agree that PrometheuzHRT shall not be held accountable or liable, whether directly or indirectly, for any damages or losses incurred or alleged to be incurred due to the use of or reliance on such third-party applications, products, or services.

We strongly advise you to thoroughly review the terms and policies of any third-party applications before using or accessing them.

Payment Terms and Fees

Certain features of the Service, including but not limited to subscribing to a membership or placing service orders, may require payment, including commissions or other fees. Any fees charged by PrometheuzHRT for your use of or access to the Service are due immediately upon being charged and are non-refundable. This no refund policy remains in effect regardless of your decision to terminate your usage, our decision to terminate your usage, disruptions to our Service (whether planned, accidental, or intentional), or any other reason. PrometheuzHRT reserves the right to determine and modify payment terms, rates, mechanisms, or structures at any time with prior notice to you. On a case-by-case basis, PrometheuzHRT may, at its sole discretion, offer credits or refunds.

Fees will be presented in United States Dollars. By confirming your purchase at the end of the checkout process, you agree to accept and pay the fees, along with any applicable taxes and currency conversion fees.

PrometheuzHRT may occasionally offer special promotions or offers. Promotional codes, discounts, and offers (“Promotions”) are limited and may have expiration dates or be discontinued with or without notice. Promotions are subject to legal restrictions and may not be copied, sold, or transferred. They are non-redeemable for cash and are subject to cancellation or modification at any time, without notice, and for any reason. We reserve the right to impose conditions on the offering of any Promotions at our discretion. Other Promotions, such as sweepstakes, contests, raffles, surveys, or games, may have separate rules that either complement or supersede these Terms. If you participate in any Promotions, please review the relevant rules. If the rules for a Promotion conflict with these Terms, the Promotion rules shall prevail.

PrometheuzHRT may use third-party services to process payments, which have their own distinct terms of use. While PrometheuzHRT will make commercially reasonable efforts to secure all payment information, including credit card details or bank account numbers, PrometheuzHRT explicitly disclaims liability for any damage resulting from third parties gaining access to such information. You agree to hold PrometheuzHRT harmless for any resulting damages.

You confirm that you have the right to use any provided credit card or payment method. All billing information you provide must be accurate, complete, truthful, and up-to-date. You agree to promptly update your account and other information, including your email address and credit card details (such as numbers and expiration dates), so that we can complete your transactions and contact you as necessary. Providing false or inaccurate information constitutes a breach of these Terms and may lead to order cancellation. We may request additional information from you before accepting an order, and verification of information may be necessary before finalizing any transaction. We reserve the right to refuse or cancel orders for any reason, including but not limited to availability limitations, inaccuracies or errors in service or pricing information, or issues identified by our credit and fraud prevention department. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) for the charged amount. We will attempt to contact you in case of order cancellation or if additional information is required to accept your order. PrometheuzHRT may request pre-authorization for some online orders using a credit or debit card. This pre-authorization will not be billed to you, but your card issuer may temporarily hold this amount. The duration of the pre-authorization hold is determined by your card issuer. This procedure is implemented to ensure the validity of card details and the availability of sufficient funds to complete the transaction. We are not responsible for any fees or charges applied by your bank or credit card issuer.

Termination and Suspension

PrometheuzHRT reserves the right to terminate or suspend your access to the Service at any time and for any reason. This action may be taken at the sole discretion of PrometheuzHRT, and it does not entail a refund of any unused fees or account credits. Reasons for such termination or suspension may include, but are not limited to, violations of any term in this Agreement, any PrometheuzHRT policies posted on the Service, or engaging in unlawful or inappropriate conduct related to your use of the Service.

 In addition to account termination or suspension, PrometheuzHRT retains the right to pursue appropriate legal actions, including civil, criminal, or injunctive remedies. Even if your access to the Service is terminated or suspended, this Agreement will continue to apply to your prior use of the Service.

Modifications to the Service

PrometheuzHRT reserves the right, at its sole discretion, to review, enhance, modify, or discontinue the Service, in whole or in part, temporarily or permanently, with or without notice. PrometheuzHRT shall not be liable to any party for any modification or discontinuation of the Service.


You and PrometheuzHRT agree that if any portion of these Terms is found illegal or unenforceable, that portion will be construed to be enforceable to the maximum extent permitted by law, and the remainder of the Terms will remain valid and enforceable to the maximum extent permitted by law.

No Agency

No independent contractor, agency, partnership, joint venture, employer-employee, or franchiser-franchisee relationship is intended or created by these Terms.

Entire Agreement & Notice

These Terms, including the Privacy Policy, constitute the entire agreement between you and PrometheuzHRT with respect to the Service and supersede any previous version of these Terms. Failure by PrometheuzHRT to enforce any provision of these Terms will not be construed as a waiver of any provision or right. These Terms will benefit PrometheuzHRT and its successors and assigns.

You agree that we will provide notices and messages to you in the following ways: (1) within the Service or (2) sent to the contact information you provided to us (e.g., email, mobile number, physical address). You agree to keep your contact information up to date. For any inquiries or notices regarding these Terms, please contact us directly via email at [email protected].